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Thread: Free / Busy and Outlook

  1. #1
    frb
    frb is offline Sugar Community Member
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    Feb 2006
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    Default Free / Busy and Outlook

    All,

    I'm trying to read free/busy information (publish and search) with Outlook 2003.

    Current issues I'm facing:

    1) the url given by Sugar contains a / instead of ? ( ...vcal_server.php/type=vfb... )
    looks like a bug to me, or is it?
    at least if I want to test this in a browser, I need the ?

    2) I use htaccess to secure our sugar setup , is the http://usernameassword@mysite... syntax supported by Outlook
    * there was an IE fix recently stopping that to be supported, would that affect outlook too?
    the workaround proposed here http://support.microsoft.com/?kbid=834489 to support this syntax anyway... worked for IE, but not for outlook

    3) https support
    Again security minded, we have https in place... without an official certificate at the moment. Firefox does accept it, but already IE cannot accept it permanently (every time it restarts... need to OK it), and for Outlook it seems also that it is just not supported

    I manage at least to test the sync from Outlook using Send/Receive : FreeBusy information.

    My questions:

    * anyone currently using that feature. A step by step guide maybe?

    * how can one troubleshoot the outlook connectivity?
    in my access_log I just see the following line, and then it stops:
    x.y.z.a - - [16/May/2006:17:47:12 +0200] "OPTIONS /sugar/ HTTP/1.1" 302 - "-" "Microsoft Office Protocol Discovery"

    Any help would be greatly appreaciated.

    Thanks

    Franck

  2. #2
    frb
    frb is offline Sugar Community Member
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    Default Re: Free / Busy and Outlook

    The vcal_server.php mentions this is using WebDAV... so Outlook is not doing a basic HTTP call, that's why there /OPTIONS calls in my access_log... it starts to make sense (not there yet though!)

  3. #3
    frb
    frb is offline Sugar Community Member
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    Default Re: Free / Busy and Outlook

    Anyone using Outlook FreeBusy on Sugar 4.2?

    Looks like outlook is sending a /OPTIONS /sugar/vcal_server.php/ request (without parameters) to Sugar first of all( that's what I saw in the logs of another thread)
    ... and that the vcal logic fails to find a user_name (cf. no parameters), so it fails even before it reaches the parent::ServeRequest which is the one handling the OPTIONS response.

    I have set the AcceptPathInfo On in httpd.conf (don't know exactly where it should go, I put it below the 'Listen 80' line and restarted ... maybe that's the reason why this fails

    Please, someone with a clue for me?

    Franck

    Context:
    OS : linux / fedora core 4
    Web: Apache 2.0.54
    PHP : 5.0.4
    Sugar : 4.2.0

  4. #4
    frb
    frb is offline Sugar Community Member
    Join Date
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    Default Re: Free / Busy and Outlook

    Upgraded to 4.2.0b yesterday ( that fixed a bug on the / not being accepted)... still in the same position though:

    a) Outlook sends an WebDav OPTIONS request... the sugar webdav implementation processes it, I get a OK 200, and the header is properly filled.
    b) After that.. nothing happens when I expect Outlook to send a GET /vcal_server.php/type=vfb&user_name=frb&...

    Is it normal the OPTIONS are only sent in the HTTP HEADER... and there's no BODY?

    Anyone with an idea / same problem here?

    Franck

  5. #5
    frb
    frb is offline Sugar Community Member
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    Talking Re: Free / Busy and Outlook

    I finally got it to work when I gave a try on another PC running Outlook 2003 SP2, and that one could sync without a problem. The bug is in Outlook 2003 unpatched basically. I had to use Internet Explorer to go to office.microsoft.com and patch my laptop... 45 mins later it was working

    For information, I could make this work with https (own made certificate using certmgr.msc in windows XP) and htaccess (user/pwd) in place

    Regards,

    Franck

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