HI all,
am a newbie to SugarCRM, i have configured it to my requirements some how. You will find my story with Sugar on this thread
http://www.sugarcrm.com/forums/showthread.php?t=39373http://www.sugarcrm.com/forums/showthread.php?t=39373
Now what i want to do is , I have around 1800 emails in my inbox, which i want to import into sugar, there are many mails for which i already have contacts created associated with the account. I want to see the previous history of the mails in the account itself.
How do i mass import the mail so that it automatically attaches itself to corresponding contact and accounts?
currently i have to do it manually for every mail, and it would take good week to complete the task.
Also is there a possibility of creating a lead from an address contained in the "TO" field, since i have a common account from where the mails are redirected to me how do i generate a lead for the actual incoming address.??
Kindly help, i also observed that every mail i send has two copies in send mail item. I am directly connecting to a gmail account.
Kindly guide me to the solution of my queries.
Thanks in advance
Regards,
Vikz


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