Home Page

[jason.staines]

I've just installed Pro 6.2.3 on our dev server, including the demo data. Whenever I try and select one of the other tabs on the Home page it comes up with the message "Loading Page please wait" and stays like that. If I reload the page all the home page tabs disappear, all the other parts of the page are present(shortcut toolbar, module toolbar etc).

The only way I have found to get the home page back to normal is to go into the user settings and use the "Reset Home Page" function.

Any ideas on what's going wrong?

[eggsurplus]

Anytime I've seen this it has been a file permissions or file ownership issue on the server. There are ways in the config.php to also set the default permission for files created by Sugar. I'm no expert on permissions but hopefully that gets you pointed in the right direction.

[jason.staines]

I have found a few areas where this was happening. I've now given the internet user read/write access to the root directory and the issue has been resolved. The documentation, says only to give full access to cache, custom and modules but I have found the config_override, sugarcrm.log and the install.log do not get created unless I give read/write to the default internet user.