how to disable menu bar for certain users

[veronicakatz]

Hi, everybody.
I'm using 5.1.0CE in order to let our customers (external users) to enter bugs and let us (call center) know their questions and problems.
Of course I configured their users and roles, and I don't want them to edit neither their preferences nor know who we are.
The role they belong to is properly configured, and they can only see 2 tabs: the Home one, and another specially created for them.
When they log in, they see the upper menu bar which says:

Welcome, xxxx [logout] | My Account | Employees | Training | About

How can I disable these options but the "logout" one? I don't want them to edit their configuration, and they dont' need to know our employees, nor anything else...

Thanks in advance
Verónica

[andopes]

Hi Verônica

The array containing these links are generated into include/globalControlLinks.php and used into themes/<ThemeName>/header.php

You can override the theme you are using removing the entries array.

Cheers

[veronicakatz]

Hi, André, thanks for your response.
Before doing anything, I wonder if this is a global workaround or valid for certain users.
I want this to be valid ONLY for certain users (or certain roles).
May I edit the file you are saying??
Verónica

[andopes]

Hi Verônica

Both files are from SugarCRM core, so changes on them are not upgrade safe.
You can modify the first one, where the array is defined.
Just create an if c condition to render the tabs for the allowed users.

Cheers

[veronicakatz]

ok, André, then I'll have to think if it's worthwhile to edit the files considering it's not upgrade safe.
I will do a couple of tests, and then I will let you know the results.
Thanks a lot for your response.
Verónica

[rterwedo]

Can you post a code sample? I am testing things and need to do exactly this... however my coding days are a bit old =) I am using 5.0.0b and would like to do it for select user groups, ie user group "Client" cannot see the menus except logout.

I was able to do it for all users other then admin (due to the function included in the above file) but do not have a function to verify a user group.

Thanks!

[andopes]

Can you post a code sample? I am testing things and need to do exactly this... however my coding days are a bit old =) I am using 5.0.0b and would like to do it for select user groups, ie user group "Client" cannot see the menus except logout.

I was able to do it for all users other then admin (due to the function included in the above file) but do not have a function to verify a user group.

Thanks!

The array containing these links are generated into include/globalControlLinks.php and used into themes/<ThemeName>/header.php

You can override the theme you are using removing the entries array.

It is easy to understand, just take a look.

Regards

[mmajzoub]

A similar question to the above string.

We are trying to do something similar is there a way we can disable login? we want external customer to enter Cases into sugar directly. But we do not want to give each external user a userid? I want to be able to give them access to the Quick Create Case only to enter their data.

Any help will be appreciated. And best wishes for a great New Year!

[hubcrm]

could you not just setup a role and hide certain modules in the role permissions for the external user.....

personally I think it's a flawed approach to give people direct access to your CRM environment like that. I'd be having a look at the great portal product that Andre and the team at Lampada are putting together. It's a generically better approach. I don't think it does bugs yet. It does cases though.