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Thread: how to recover lost contact ? (when sugarcrm corrupted)

  1. #1
    issachartan is offline Member
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    Feb 2011
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    Default how to recover lost contact ? (when sugarcrm corrupted)

    Hi everyone,

    my sugar crm was corrupted and i lost huge number of contact.
    I would like to recover my contact, need advice.

    1. Where the contact are saved?
    2. Are there ways to retrieve my contact even when my sugarcrm crash?


    FYI, i am using sugarcrm community edition.

    thanks for your comments,
    Issachar

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: how to recover lost contact ? (when sugarcrm corrupted)

    SugarCRM saves Contacts information into tables contacts and contacts_cstm. Run the mysqlcheck commands on MySQL in order to make sure your tables are fine.

    Cheers
    André Lopes
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  3. #3
    issachartan is offline Member
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    Feb 2011
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    Default Re: how to recover lost contact ? (when sugarcrm corrupted)

    Quote Originally Posted by andopes View Post
    SugarCRM saves Contacts information into tables contacts and contacts_cstm. Run the mysqlcheck commands on MySQL in order to make sure your tables are fine.

    Cheers
    Hi,

    Thanks for the info, have managed to locate the mysql database and have verify that my contact are still there, even when sugarcrm crashes.

    This is good experience for me, since now that my contact are only small.

    cheers,
    Issachar

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