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Thread: How to show firstname and lastname in assigned to field?

  1. #1
    wisew is offline Senior Member
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    May 2009
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    Default How to show firstname and lastname in assigned to field?

    How to show firstname and lastname instead of username in Assigned to field?

    I've succeded to display firstname and lastname in assigned to field when I'm exploring an existing account.
    Made the following changes:
    In the file include/utils.php I added the following code in function get_user_array: concat(first_name,' ', last_name) as user_name instead of only user_name

    But when I create a new account the username will be added to the field. I can't find where to do the changes.

    If I create a new Contacts I can add Account Name to show the real name but assigned to return username.

    Need help!

  2. #2
    sugarcane is offline Sugar Community Member
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    Default Re: How to show firstname and lastname in assigned to field?

    Hello,

    in the admin area under System Settings, there is a checkbox called 'Show Full Name (not login). Check this box.

    Also, each individual user you create has the option to click into My Account, where there is also a checkbox called 'Show Full Name'. This should display the full name instead of the user name.
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

  3. #3
    wisew is offline Senior Member
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    May 2009
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    23

    Default Re: How to show firstname and lastname in assigned to field?

    Thanks, that was easy. But when you choose a user from userlist popup the username is still added to assigned field.

  4. #4
    sugarcane is offline Sugar Community Member
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    Default Re: How to show firstname and lastname in assigned to field?

    Hmm, i see what you mean. this must be a bug, because it shows correctly everywhere else.
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

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