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Thread: I have reached step #6 HELP!!

  1. #1
    bookclub is offline Member
    Join Date
    Jun 2006
    Posts
    6

    Default I have reached step #6 HELP!!

    I have had some issues that I have had help from my hosting company with. Now I am at step #6 and I am getting the following message: (Can you help me?)

    Step 6: Perform Setup
    Creating Sugar configuration file (config.php)
    Creating the database sugarcrm on localhost...done
    Creating the db username and password...Creating the db username and password for localhost...done

    Warning: require_once(modules/Administration/Common.php) [function.require-once]: failed to open stream: No such file or directory in /home/book2/public_html/SugarSuite/SugarSuite-Full/modules/CustomFields/CustomFields.php on line 36

    Fatal error: require_once() [function.require]: Failed opening required 'modules/Administration/Common.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/book2/public_html/SugarSuite/SugarSuite-Full/modules/CustomFields/CustomFields.php on line 36

  2. #2
    ruchida's Avatar
    ruchida is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Feb 2005
    Location
    Japan
    Posts
    1,375

    Default Re: I have reached step #6 HELP!!

    Check your php.ini and make sure that the include_path variable is commented out, and it has a current directory "." in front of the value like;

    PHP Code:
    include_path ".:/php/includes" 
    Ryuhei Uchida
    Help Forum Moderator
    Calendar 2.0
    http://blogs.itmedia.co.jp/ruchida/

  3. #3
    pmcgrane is offline Junior Member
    Join Date
    Jun 2006
    Posts
    2

    Cool Re: I have reached step #6 HELP!!

    I am having a similar problem...I made sure the includes file was commented out as suggested.

    The error I am getting is as follows:
    PHP Warning: main(MysqlHelper.php) [<a href='function.main'>function.main</a>]: failed to open stream: Operation not permitted in /var/www/vhosts/domain.name/httpdocs/crm/include/database/MysqlManager.php on line 81, referer: http://www.domain.name/crm/install.php
    [client 65.189.62.158] PHP Warning: main() [<a href='function.include'>function.include</a>]: Failed opening 'MysqlHelper.php' for inclusion (include_path='.:/php/includes') in /var/www/vhosts/domain.name/httpdocs/crm/include/database/MysqlManager.php on line 81, referer: http://www.domain.name/crm/install.php
    [client 65.189.62.158] PHP Fatal error: Class 'DBManager' not found in /var/www/vhosts/domain.name/httpdocs/crm/include/database/MysqlManager.php on line 86, referer: http://www.domain.name/crm/install.php

    I get to the first part of step six...also, if I try to run this in IE, I get the same java script error others have posteed

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