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Thread: I installed 4.2.0 with no luck

  1. #1
    bookclub is offline Member
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    Default I installed 4.2.0d with no luck

    Hi,
    I just copied the file to my root server file which is "public_html". I cannot even pull it up in my browser. I have set all permissions to writable, but no luck at all. What more can I do?
    Last edited by bookclub; 2006-06-21 at 09:23 PM.

  2. #2
    nathanbthomas is offline Sugar Community Member
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    Default Re: I installed 4.2.0 with no luck

    If you get really stuck you might consider running the appliance version under vmware

    http://www.sugarforge.org/projects/sugarappliance/

  3. #3
    deden is offline Member
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    Default Re: I installed 4.2.0d with no luck

    Quote Originally Posted by bookclub
    Hi,
    I just copied the file to my root server file which is "public_html". I cannot even pull it up in my browser. I have set all permissions to writable, but no luck at all. What more can I do?
    --------------------------------------
    Hi, You can try a few things. First create a simple index.html file with some stuff in it and place it in the same directory. Check if you can visulize it. If you can, then there is a file rights rpoblem. Try chmod 777 just to make sure it all works and then do a fine change.
    If you do not see the index.html file, you may have your web serer setup NOY to recognize subdirectories. That could be changed using a symolic link from pulic_html directly or if it has a /usr/share/xxxx.config files aiming at the /var/www/ directory.
    What OS are you working on?

  4. #4
    bookclub is offline Member
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    Default Re: I installed 4.2.0 with no luck

    Hey, I appreciate all the advice. You guys are not going to believe what the problem was! It was an "Operator" problem....I was the "Operator" I had installed it into the wrong website root (I have 2). However I cannot seem to get the "Writable Modules and Sub-Directories" to be writable. I have spent 3 -4 hours going over each file to make sure that I have it in 777 permission, but I still get a "non-writable".

    Also, the "Writable Session Save Path ()", says, its not a valid directory, and I don't know what that is, to fix.

    Everything else is "Green"

    Any Suggestions?

    P.S. The OS System on my server is linux.
    Last edited by bookclub; 2006-06-22 at 04:24 AM. Reason: forgot to answer a ?

  5. #5
    mbruni is offline Sugar Community Member
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    Default Re: I installed 4.2.0 with no luck

    Try assign SugarSuite's directory to the server web user and then set the right permissions; for example, if the SugarSuite directory is srv/www/htdocs/SugarSuite and the server web user is wwwrun:
    # chown -R wwwrun.root /srv/www/htdocs/SugarSuite
    # chmod -R 0775 /srv/www/htdocs/SugarSuite

    Regards.

    Marco Bruni

  6. #6
    bookclub is offline Member
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    Default Re: I installed 4.2.0 with no luck

    Okay I have gotten everything fixed except, I can't find any php.ini file. I don't have the same files and paths on my server, so can someone tell me where it might be?

  7. #7
    gdoss's Avatar
    gdoss is offline Sugar Community Member
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    Default Re: I installed 4.2.0 with no luck

    php.ini should be at /etc/php.ini

    But that is assuming you have access to /etc on your webserver. Not sure whether or not you do.

  8. #8
    bookclub is offline Member
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    Default Re: I installed 4.2.0 with no luck

    I have access to the /etc file, but it is php.ini is not in it. I have created a support ticket with my host company. Is there any other thing I can do? Should I create one and upload it to the server? If so, where would I get a php.ini file to upload?

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