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Thread: Import call records

  1. #1
    christineeff is offline Member
    Join Date
    May 2007
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    Default Import call records

    In admin module > Role, there is an option to enable/disable Call Import feature.
    However, I am not able to find the feature to import call records, only import notes.
    Where is the feature, since I'd like to import activities e.g. call records from Excel documents?

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Import call records

    The option doesn't exist. I think it is in the Roles area due to an oversight.

    To import calls, you'll have to do it through the backend using some custom scripts, a MySQL management util, custom utility or combination thereof.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  3. #3
    christineeff is offline Member
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    May 2007
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    Default Re: Import call records

    Thank you Angel. I think you are right. I could not find the option to import calls anywhere in sugarSuite, eventhough the security setting seems available.

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