incorrect Email Batch? Size v5.5.4

[stringsnbeyond]

Hello all, newbie here and first post..

I've managed to install and set up v5.5.4

i attempted to change the "Number of emails sent per batch" setting in Admin->Campaign Email Settings.

However, after i click "Send Queued Campaign Emails" button on the Admin->Email Queue sugarcrm sends out emails only 31 at a time. No matter how many i have specified in the "batch" setting.

Any suggestions on how I can increase the batch size?

Thanks!
Mike

[clint]

Haven't heard of this problem before. How are you confirming that only 31 emails are being sent?

[stringsnbeyond]

Hello Clint,
Thank you for taking the time to respond.

I may not be going through the motions correctly but this is the procedure that i used to actually get emails sent out..


1. i create a new campaign with the wizard
2. after creating the campaign, on the campaign summary page, i click the "send emails" button
3. next, i click "admin" and scroll down and click "Email Queue"
4. on the "Outbound Email Queue Management" page it shows me "1-20 of 800" in Queue
5. I click the "Send Queued Campaign Emails" button on the page
6. After clicking the button it takes me back to index.php, when i return to Admin->Email Queue the page displays "1-20 of 769"

So, i just kept clicking the button "Send Queued Campaign Emails" until all the emails were sent.

Here's some additional background information..

I have attempted to set up a cron job to run nightly on the server but at the outset it didn't appear that any actions were being run based on the cron job that i attempted to setup.

However, when i manually access via browser http://mydomain.com/...../sugarcrmdir/cron.php then the bounce handling runs and processes bounces, Additionally, it appears to also send queued campaign emails when i access cron.php from the browser.


I was really trying to find out if there was any other configuration setting that could exist somewhere to limit or set the batch size?

Do I need to change the batch size before creating the campaign for it to take effect?

Thanks for any feedback!
Mike