to be informed for any changes/data ?

[marveljojo75]

hello all,

Is there any mean to be "updated" or informed for any changes inside SugarCRM ?

I'm using the Community Edition, last version, and I'm trying to discover if I can use some options in order to inform my commercials for any changes made for any contact/account/project...

any idea for any luck ???

Thanks !!

MJ

[sugarcane]

Hello,

check out the documentation for CE. You can find it here: https://www.sugarcrm.com/crm/support...mmunityEdition

When you click in the Release Notes for the various versions, it should list platform changes, new features, as well as bug fixes.

[marveljojo75]

hello,

thank you for this information...but I've already did it

It's just that I'm lost with all of the CE options, and just need to know if it is possible to be informed for any changes for any data within the CRM.
My commercials are doing severals changes some times and it taking me more time to find it out..instead, if I receive an email for any modifications made by my users, it will save me plenty of time !!!

any idea ?

[Angel]

While possible with a little customization work, I think you'll quickly find that this is very ineffective as you'll end up getting so many e-mails, you won't be able to keep up. It all becomes noise after a while.

[sugarcane]

Hi MJ,

Angel is correct, you probably don't want to be notified for every single change that is made in the system. If there are a handful of important fields, then a workflow tool would allow you to send out a notification when a change is made for one of those fields. Workflow is available with Pro and Ent, but you might want to take a look at the Sugar Forge and see if there is anything there that might fit your needs. Your other option is to have a developer code this in.