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Thread: insert date in case description

  1. #1
    shawncooper is offline Sugar Community Member
    Join Date
    Jan 2008
    Posts
    18

    Default insert date in case description

    Hey there, newish to sugarcrm,
    Busy creating a new case, what i would like to know is if it is possible that when i edit the description of my case it does so on a new line and inserts a date so i can keep track of what is going on in the case.

    Thanks

  2. #2
    SamuelAugy is offline Sugar Community Member
    Join Date
    Sep 2007
    Location
    Paris (France)
    Posts
    238

    Default Re: insert date in case description

    You can use the log for tack modification on each field. Look at the top left when you are on a case, you should find a link : View Change Log. You can add other field to be tracked.

  3. #3
    shawncooper is offline Sugar Community Member
    Join Date
    Jan 2008
    Posts
    18

    Default Re: insert date in case description

    Yeah that would be perfect, but one lil problem, It is the description field i am trying to watch over, but if the description is long that view changed log is not very easy to browse through.
    What would you rcommend, if i enter a description, and then at another date want to add something more to it but want it dated when i added that section and so one.
    Please help would be greatly appreciated..

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