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Thread: Inserting free form text

  1. #1
    rsmrcina is offline Junior Member
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    Default Inserting free form text

    Im trying to insert data into the Sugar database fields that have free form text (emails, description fields, etc). These fields can contain CR/LF's. What is the proper way to translate/represent them so that they can be inserted and displayed correctly?

    Thanks,
    Rich Smrcina
    VM Assist

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Inserting free form text

    How are you intending to insert the data? Programmatically?

    Need further details.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  3. #3
    rsmrcina is offline Junior Member
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    Default Re: Inserting free form text

    I was planning to use Jitterbit, but if that doesn't work just plain old MySQL LOAD perhaps.

  4. #4
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Inserting free form text

    I don't have much hands on experience with Jitterbit, but in the past, I have been able to move data in while preserving CR/LFs by using simple INSERT SQL statements.

    In my case, I was pulling data from another DB. I would load the free form text into a variable and simply reference that variable in the INSERT part.

    I was doing it with .NET, but I would assume the process would work with other languages as well.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  5. #5
    rsmrcina is offline Junior Member
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    Default Re: Inserting free form text

    Would mass table loads handle it then? Perhaps I'll have to just resort to that.

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