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Thread: installation woes v4.0.1.a

  1. #1
    efgroup is offline Sugar Community Member
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    Feb 2006
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    SW Texas
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    Default installation woes v4.0.1.a

    I am installing a new instance of SugarCRM v4.0.1a to a shared services web server at lunarpages.com .
    I changed the permissions on the files (as listed in the doc) - went to sitename/sugar/ (my instance) and it barfs with
    a general 500 error . I can't see the server error logs, but I've got a trouble ticket into LP's support desk.

    I wanna assume there is some issue with the tmp directory and where it should point to, but I'm grasping at straws here.

    any comments on where I should begin looking?
    regards [Bill]
    ----
    efGroup (We Sling Data)

  2. #2
    efgroup is offline Sugar Community Member
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    Default Re: installation woes v4.0.1.a

    OK - I talked with LP support - and they said that the file permissions need to be at 755 for most things, then 644 for the files. They use secure php - so a blowout to 777 won't work for me. I'm gonna review the file permissions again and get back to this thread later with the results. But - anyone got a comment as to why I got a general 500 error?

    regards [Bill]

  3. #3
    efgroup is offline Sugar Community Member
    Join Date
    Feb 2006
    Location
    SW Texas
    Posts
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    Default Re: installation woes v4.0.1.a

    yup - it was the permissions.
    set em all to 755 and 644 - problem went away and the installation wizard is running.
    woo hoo!
    mondo regards [Bill]

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