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Thread: Just added a New User and He cannot create a lead

  1. #1
    Join Date
    Apr 2008
    Posts
    9

    Exclamation Just added a New User and He cannot create a lead

    Hello,

    I just added a new user and when you go to create a lead, the page is viewable so that he can put in the pertinent information. After doing so, when he hits save, it wont save the record. I'm not having problems with other users creating leads.

    Please Help!

    Thanks,
    Total Financial

  2. #2
    sugarcane is offline Sugar Community Member
    Join Date
    Apr 2005
    Location
    Chicago, IL
    Posts
    1,207

    Default Re: Just added a New User and He cannot create a lead

    Hello,

    what version of Sugar are you using? Does this user belong to any roles? Is there any error message when they try to click save? Or does the page remain on the edit view?
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

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