Knowledge base

[vesty]

Hi,

I've seen mention of a knowledge base component a couple of times (eg here http://www.sugarcrm.com/forums/showthread.php?t=18106) . Where can I see this in action? It also says in that post that it is available in the Pro version, is that different to the OS version? I thought it might just be that pro is hosted, OS not, but wanted to check.

We're looking to add some knowledge base functionality to our system, ideally without another 3rd party app.

Any info appreciated.

[susiewilliams]

Hi vesty,


You can find information about the Pro and Enterprise solutions in this webpage. In a nutshell, these (paid) versions of SugarCRM add to the functionality of the (free) OS version. When you go to the page, there are links that take you to descriptions of the feature sets you get with those editions.

Hope this helps,

-Susie