Last Viewed Not working

[rameshprasad]

Hi,

I just did Sugar crm installation in my localhost. Everything seems fine with the installation but the last viewed option not working.please help.
Thanks
Ramesh

[fabiotpr]

Hello,
same problem here. How should I check?

f.

[roblaus]

Did you try it with another theme? You may also want to change the position of the last viewed panel in the admin section.

[fabiotpr]

Yes I do.
I've also test to move last view section on the left panel. But no items are recorder.

f.

[roblaus]

There's a table in the db called tracker. I think that's where the entries are coming from. See whether there are any records in there. What version do you use? 5.1?

[fabiotpr]

Great! It was a tracker setting in Admin section. Problem solved, thanks roblaus.

f.

[roblaus]

Sometimes a simple "thank you" is a great motivation.

Thanks for that...

[Thyssen]

There's a table in the db called tracker. I think that's where the entries are coming from. See whether there are any records in there. What version do you use? 5.1?

Hey Thanks for posting this! In the admin tool under tracker settings the 'tracker actions' had to be enabled for last viewed to work again. I had turned that off in an effort to improve our response time performance and then couldn't figure out why last viewed did not work. So that is how you fix it.

Thanks again.