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Thread: Limiting users ability to see information

  1. #1
    bazianm is offline Sugar Community Member
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    Jan 2005
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    Default Limiting users ability to see information

    i just installed and setup SugarCE latest version. Is there a way for me to prevent a user from seeing another user's information? I am guessing I would need a module of some kind. I know a user can filter to see only their own but I need to remove the capability for them.

    Department directors would need to see information for their people and the CEO (and administrator) would need to see all.

    Any and all ideas would be appreciated.

  2. #2
    sugarcane is offline Sugar Community Member
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    Default Re: Limiting users ability to see information

    Is there a way for me to prevent a user from seeing another user's information?
    You can use the Role functionality to set up a role which only allows the selected users to view the records assigned to them (Set Edit, View, List to 'owner'. You can click here for more information on setting up roles.

    the CEO (and administrator) would need to see all.
    You don't need to do anything special here. By default, a user can see all records. So just create the user. By default, if this user has admin privileges, they can see all records of the system anyway.

    Department directors would need to see information for their people
    If you are ok with the department directors seeing all records in the system, then all you need to do is create their users and no special setup is needed. They can use the Saved Searches and the Dashlets to easily be able to only view the records assigned to the users who report to them.
    If you want the department directors to only view the records for themselves and their subordinates, then this is a bit more tricky. What you really want then is Team security, which is a feature of Pro/Ent. There is a plugin you might be able to install from the Forge, or customizations would need to be done to enable this functionality
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

  3. #3
    bazianm is offline Sugar Community Member
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    Default Re: Limiting users ability to see information

    PERFECT!

    Thank you so much for your help.

    I LOVE THIS PRODUCT!

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