log directory

[yongitz]

hi every1!!! just wanna ask where is d default directory for sugarcrm??? i just select the default but when i try to look for it.. there's no such thing as log directory... any help wud be greatly appreciated.. tnx!!!

[stevec]

By default, look for sugarcrm.log in the root directory of the sugracrm website/server/

On linux, it'll be something like /var/www/sugarcrm, on ISS, something like c:\inetpub\wwwroot\sugarcrm

[yongitz]

tnx. but i did that already and i cant the log file.. btw.. im using linux.. tnx agen..

[kbrill]

You should have a file called log4php.properties. It will look like this.

   log4php.appender.A2=LoggerAppenderRollingFile
   log4php.appender.A2.MaxFileSize=10MB
   log4php.appender.A2.MaxBackupIndex=5
   log4php.appender.A2.layout=LoggerLayoutTTCC
   log4php.appender.A2.layout.ContextPrinting="true"
   log4php.appender.A2.layout.DateFormat="%c"
   log4php.appender.A2.File=./sugarcrm.log
   
   log4php.rootLogger=fatal, A2
   //log4php.rootLogger=error, A2
   //log4php.rootLogger=info, A2
   //log4php.rootLogger=debug, A2

comment out the log4php.rootLogger=fatal, A2 and uncomment one of the others.

error = little log
info = bigger log
debug = massive log

[yongitz]

after doing that i can check the sugarcrm.log in the my sugarcrm directory?? k.. thank u very much

[aardvarkads]

By default the logger writes to sugarcrm.log at the root of sugar's html directory. If you don't see this file, you may need to create it and make sure permissions are set correctly to write to it. Depending on your root ownership/permissions this file may not be created "automatically".

  touch sugarcrm.log
  chown apache sugarcrm.log
  chmod 644 sugarcrm.log

"apache" is typically the owner, but it may be "nobody" or some other user. ls -la and see who owns the "custom", "cache", "data" or "modules" directories. chown to this user.

Mike