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Thread: Lost all my add-in modules

  1. #1
    csirias is offline Junior Member
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    Default Lost all my add-in modules

    Hi today we lost all the tabs for the modules built using the module builder and the ones added from third party. The data was there, but we had to copy the data then add the modules and things worked (we also lost some custom views)

    Any idea?

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Lost all my add-in modules

    What changes had been done in your system recently?
    Did you do some upgrade?
    Did you install any package?
    André Lopes
    DevToolKit / Project of the Month - June 2009
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  3. #3
    csirias is offline Junior Member
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    Dec 2009
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    Default Re: Lost all my add-in modules

    Hi Andres

    Thanks for your reply.... we did no changes to the crm... is there a log I can look at?

    At sugarcrm.log what I see is

    Missing relationship definition recla_reclamos_documents. skipping recla_reclamos_documents subpanel

    AND THINGS LIKE

    Mon Oct 10 16:56:45 2011 [18970][a5e12128-8ee3-afec-9d9c-4c1187e6ffed][FATAL] HTTP Error: no data present after HTTP headers
    Mon Oct 10 16:56:45 2011 [18970][a5e12128-8ee3-afec-9d9c-4c1187e6ffed][FATAL] HTTP/1.1 100 Continue

    HTTP/1.1 500 Internal Server Error
    Server: nginx
    Date: Mon, 10 Oct 2011 21:58:45 GMT
    Content-Type: text/html
    Connection: keep-alive
    X-Application-Server: 10.13.10.128
    Content-Length: 0

    after the error and before:

    Mon Oct 10 16:22:36 2011 [17929][a5e12128-8ee3-afec-9d9c-4c1187e6ffed][FATAL] Error fetching relationship from cache recla_reclamos_securitygroups


    Ideas?

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