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Thread: Mass Update of Assigned User Does Not Send Notification Email

  1. #1
    tlyoung99 is offline Junior Member
    Join Date
    Oct 2009
    Posts
    3

    Default Mass Update of Assigned User Does Not Send Notification Email

    When I use the mass update feature to assign a group of leads to a user, it does not send the notification email to that user. If I assign a lead to a user by editing a single record, it will send the notification email. Am I experiencing an issue with Sugar or is this by design so that a user is not inundated with a dozen emails at a time.

    If the former, can anyone provide any advice on what the issue might be> If the latter, maybe this would be a nice feature. Maybe Sugar could generate an email by iterating through the records being "mass updated" and generate a single email with the important lead/contact/account information for all of the updated records.

    Thanks.

    tlyoung99

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
    Join Date
    Aug 2006
    Location
    UK
    Posts
    2,379

    Default Re: Mass Update of Assigned User Does Not Send Notification Email

    Mass update does not trigger an event email.

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