max 10 items in select from listviews for mail-compose?

[reinieromc]

Hello,

When i select more than 10 items from contacts-listview and hit the button for Compose e-mail, Sugar blocks me stating that i'm not allowed to select more than 10 items for mailcompose.

This only happens when the preferences are set to use the sugar-mailclient.
We've checked the code and it turns out that this limitation of 10 is in fact hard-coded and only checked for use of the sugar-mailclient.

The strange thing is that when i compose an email in the sugar-mailclient and do a select for the 'TO' and select more than 10 contacts, all works fine. Mail gets send and the mail is actually archived with the contact.

Does anyone have an idea of why this limitation of max. 10 item for mail-compose from listviews is enforced?

Kind regards,

Reinier Vis

[SugarDev.net]

I must agree it's a unnecessary limitation.

[salesagility]

I must agree it's a unnecessary limitation.

+1 ... might be something for the sugar team to look at and parameterise.

[bwang]

Hi Reinier,

Could you share in which file is the limit hard coded?

Thanks!

[reinieromc]

Hello,

No problem. I'll check with my collegae who did the analysis and let him reply.

Regards,

Reinier

[arnovdbrink]

Hi,

The exact code can be found in /jssource/src_files/include/javascript/sugar_3.js

On line 1471 there's the function send_form_for_emails defined. On line 1473 there's a check for totalCount to be greater than 10. I'm not quite sure this one needs to be commented out, because this one seems to deal with mass updates. But on line 1515 in this same function there's another check for totalCount > 10.

I commented out both if statements and rebuild the entire javascript for sugar. Afterwards everything worked out fine.

Regards,
Arno

[bwang]

Hi,

The exact code can be found in /jssource/src_files/include/javascript/sugar_3.js

On line 1471 there's the function send_form_for_emails defined. On line 1473 there's a check for totalCount to be greater than 10. I'm not quite sure this one needs to be commented out, because this one seems to deal with mass updates. But on line 1515 in this same function there's another check for totalCount > 10.

I commented out both if statements and rebuild the entire javascript for sugar. Afterwards everything worked out fine.

Regards,
Arno

Thanks a lot!

[LarsW]

I commented out both if statements and rebuild the entire javascript for sugar. Afterwards everything worked out fine.

Sorry, but I dont think so. Only the Javascript-Error-Message is disabled after the changes in jssource/src_files/include/javascript/sugar_3.js. If we select 20 Contacts in the Listview and click the "Mail-Compose"-Button, the Sugar-Mail-Client will be openend but the "To:"-Field contains only 9 Receiver.

Is there another Solution or some Minds to solve this Problem with Limitation of 9 Receivers ? Which file should be changed to increase or cancel this limitation?
Thank you

LarsW
Sugar CE 5.5.2