Meetings module---accept or decline a call or meeting

[Shuchi]

Hi,

Could anyone tell me which file is used to construct the url which is used for accepting or declining the meeting:

When i send an invitation for a call/meeting, clickin gon the accept url throws the following error :

Connection refused while connecting to server: myservername

The url does not include my port number and hence the error is thrown.......can someone tell me which files to check so that the correct url is displayed.
THe httpd.conf has port number set correctly.
Could it be possible that i am not using the default port( 8080) which gives rise to this???

Thanks in advance

[rliebscher]

Hi,

did u proof the entry for your sugarcrm-url in config.php?

'site_url' => 'http://servername/sugarcrm',

This entry is used to build the URLs in Mails and Websites.

Ronny

[Shuchi]

i edited the config .php located under the following dir /apache/htdocs/sugarcrm/config.php

It was set correctly.I added the port number to it.

Aadding the port number to the site_url fixes the error.....

Is it correct to add the PORT NO. inthe site_url ??????????????????.

[rliebscher]

hi,

yes, this is correct.

the full address of specific website ist protokoll // IP : Port, always.

But to make it more comfortable, there r such things like DNS, and default-protocol-Ports.
So u can address a site without port and with Servername instead of IP

If you use a different port then default for specific protocol, u have to write the port to site-address.

Ronny

[Shuchi]

thanks a lot, Ronny for the info.

Another question though......how does the user know that the invitation for a call/meeting has been accepted.
As far as i understand, the status in the ur activities updates but how does the Invitee know that?????

[longreach]

Amen - this is a truly horrible shortcoming in the system!

[rliebscher]

Hi,

how does the user know that the invitation for a call/meeting has been accepted.

Thats a good question

even now i looked around this function, and found, that this functionality for meetings was only a good idea by the developer, but uncomplete coded.

The only place to see, if a invitee has accepted a meeting, is the invitees homepage

No one can see the status for the invitee in the meeting.

And another bug, i think is:
If the invitee declines the meeting. And u schedule a new meeting with him, the invitee is still registered in the old meeting and his time is occupied in calendar. This is not the real-world-usecase i think.

I think, the timeline for the meeting should always be shown with all added users and the current accept-state of the users.
If a user decline a meeting, his time should be freed in the calendar.

Dont know, if this is reported to sugarcrm already?

Ronny

[Shuchi]

You are correct, Ronny...........no matter what your status for meeting( accept/decline/tentative), it still appears in the calendar as busy time.
Something that needs to be fixed..........

Suzi

[andydreisch]

I've assigned a bug targeted to be fixed in 4.0 GA that addresses the fact that an invitee's time remains blocked even thoigh s/he may decline the meeting. We consider this a significant bug to fix but I have to careful to not over-promise!!!

Further, time permitting (and, honestly, time is short) it may still be possible to address in 4.0GA the issue that there is no status of invitee actions available to view in the originial Call/Meeting, etc. We can get to this only if overall quality objectives have been met and the change is a safe one, with little/no upgrade error potential.

Thanks for the excellent feedback, as always.

Andy