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Thread: Migrating Sugar to GoDaddy

  1. #1
    Sawtooth500 is offline Member
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    Default Migrating Sugar to GoDaddy

    So I need to move an instance of Sugar 5.2 to Godaddy....

    I copied all the files, changed the database info in config.php, and godaddy is giving me this stupid internal server error. If I comment out everything in the .htaccess file then sugar gives me PHP errors. I used phpMyAdmin to do the migration of the database.

    Now was that the best way to do it? Or is it better to do a clean install of sugar on Godaddy? If I do a clean install, is there some way to export all the old data from the old instance of sugar so that I can then import it into sugar on godaddy? I'm guessing with a clean install I'm not going to just want to completely write over the database with phpMyAdmin from the old database.... or am I?

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Migrating Sugar to GoDaddy

    What are the errors that you are getting?

    Also, you should be aware that some GoDaddy accounts do not allow access to the IMAP PHP extensions which means you either need to subscribe to an account that does or you need to accept that you won't be able to use the e-mail functionality in Sugar.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  3. #3
    Sawtooth500 is offline Member
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    Default Re: Migrating Sugar to GoDaddy

    This is my .htaccess file:

    # BEGIN SUGARCRM RESTRICTIONS
    #RedirectMatch 403 (?i).*\.log$
    #RedirectMatch 403 (?i)/+not_imported_.*\.txt
    #RedirectMatch 403 (?i)/+(soap|cache|xtemplate|data|examples|include|log4p hp|metadata|modules)/+.*\.(php|tpl)
    #RedirectMatch 403 (?i)/+emailmandelivery\.php
    #RedirectMatch 403 (?i)/+cache/+upload
    #RedirectMatch 403 (?i)/+files\.md5$
    # END SUGARCRM RESTRICTIONS

    Right now it's commented out, I'm getting the following errors:

    Parse error: parse error, unexpected T_STRING, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or '}' in /home/content/d/j/r/djromano65/html/ofanail/crm/include/database/PearDatabase.php on line 54

    Warning: Wrong parameter count for class_exists() in /home/content/d/j/r/djromano65/html/ofanail/crm/include/utils.php on line 2885

    Parse error: parse error, unexpected T_STRING, expecting T_OLD_FUNCTION or T_FUNCTION or T_VAR or '}' in /home/content/d/j/r/djromano65/html/ofanail/crm/data/SugarBean.php on line 5363



    If I uncomment those lines I get this error:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, support@supportwebsite.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

  4. #4
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Migrating Sugar to GoDaddy

    Those type of errors usually indicate some type of syntax error, i.e. missing semi-colon at the end of a line or a missing bracket.

    Were the referenced files changed in some way?

    What version of PHP are you using?
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  5. #5
    Sawtooth500 is offline Member
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    Default Re: Migrating Sugar to GoDaddy

    No, the files were not changed in any way. However, we did go down from PHP 5 to PHP 4. Would that do it?

  6. #6
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Migrating Sugar to GoDaddy

    Definitely.

    PHP4 (all versions) are not supported for use with 5.2.

    See here for system requirements: http://www.sugarcrm.com/crm/products...tforms/52.html
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

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