Results 1 to 5 of 5

Thread: More moderators please

  1. #1
    salesagility's Avatar
    salesagility is offline Sugar Community Member
    Join Date
    Aug 2006
    Location
    UK
    Posts
    2,379

    Default More moderators please

    Sugar folks ... can we have increased moderation ... there's a big handful of spam posts on the forum that have been there for several hours ... the less airtime these people get the less the forum will get bothered by them

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
    Join Date
    Jul 2006
    Location
    São Paulo - Brazil
    Posts
    8,335

    Default Re: More moderators please

    Hi salesagility

    We do the best we can do.
    Unfortunately we can not stay online 24x7.
    As soon as I notice a spam message I either remove the message (if I am a moderator on related forum) or I report the message to moderators / administratos.
    Actually everyone is welcome to report bad messages.

    Regards
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    matthew's Avatar
    matthew is offline Sugar Team Member
    Join Date
    Jul 2005
    Posts
    533

    Default Re: More moderators please

    @salesagility

    Posts that are reported are removed as soon as possible. Since we're US-based, we typically only get spam messages removed from 9:00 to 21:00, which is pretty good coverage most of the time.

    Cheers,
    Matt

    Sugar University for training
    Sugar Wiki for developer and user help
    SugarForge for modules, themes, lang packs
    SugarExchange for production-ready extensions
    Enter/view bugs via the Sugar bug tracker

  4. #4
    salesagility's Avatar
    salesagility is offline Sugar Community Member
    Join Date
    Aug 2006
    Location
    UK
    Posts
    2,379

    Default Re: More moderators please

    Quote Originally Posted by andopes View Post
    Hi salesagility

    We do the best we can do.
    Unfortunately we can not stay online 24x7.
    As soon as I notice a spam message I either remove the message (if I am a moderator on related forum) or I report the message to moderators / administratos.
    Actually everyone is welcome to report bad messages.

    Regards
    Hi Andopes

    I am completely aware and very appreciative of the effort you put in ... but you're right ... it's not 24/7 and the spamming does seem to be getting worse.

    greg

  5. #5
    salesagility's Avatar
    salesagility is offline Sugar Community Member
    Join Date
    Aug 2006
    Location
    UK
    Posts
    2,379

    Default Re: More moderators please

    Quote Originally Posted by matthew View Post
    @salesagility

    Posts that are reported are removed as soon as possible. Since we're US-based, we typically only get spam messages removed from 9:00 to 21:00, which is pretty good coverage most of the time.

    Cheers,
    Matt
    Matt ... You guys do a splendid job ... but there is a window outwith these times where the spammers seem to operate with impunity and the volume seems to be increasing ... or I'm getting crankier with age ... which may be the stronger of the two possibilities

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •