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Thread: No email body if attachments

  1. #1
    dpuryear is offline Sugar Community Member
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    Default No email body if attachments

    We are running SugarOS 5.2.0j .

    If you email someone using a template that has text/body and attachments, and then go to the Contact and view that email history, you can't see a body. Just the attachment list that was sent. If you remove the attachments from the email template, then when you send the email you do see the body in contact's email history detail view.

    Anyone seen this before?

    We bought SugarCRM Pro, so I'll file a bug report, but curious if this has been seen before.

    Thanks.

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: No email body if attachments

    There was a similar bug in 5.5 during test fest.. submitted and fixed

  3. #3
    dpuryear is offline Sugar Community Member
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    Default Re: No email body if attachments

    Wait. In 5.5? Do you mean 4.5?

    So this is fixed in the latest version of SugarOS?


  4. #4
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: No email body if attachments

    No, it was during the test phase of 5.5 ... but it's not production ready.

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