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Thread: Not Login admin - first enter after install - Help me Please

  1. #1
    Laa911 is offline Sugar Community Member
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    Default Not Login admin - first enter after install - Help me Please

    1. Download
    2. Install on host
    3. admin + pass in install window not loggin
    4, afte chenge passin SQL - UPDATE users SET user_hash = MD5('new_password_here') WHERE id = 1;
    5. long, very long - loggin adn finish only blank window

    q: Whow logiin first afte first installation
    Thank's

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: Not Login admin - first enter after install - Help me Please

    Quote Originally Posted by Laa911
    q: Whow logiin first afte first installation
    Thank's
    Is this a fresh install? If so I guess the only login is the admin login after install. If thats you question.... little hard to follow.
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  3. #3
    Laa911 is offline Sugar Community Member
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    Default Re: Not Login admin - first enter after install - Help me Please

    Is this a fresh install? yes First install

    If so I guess the only login is the admin login after install.
    login admin Error login
    afte apdate pass verilong progress in IE and view only blak (wait) window

    All Installation ok
    urlLibrary not install

  4. #4
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: Not Login admin - first enter after install - Help me Please

    Quote Originally Posted by Laa911
    Is this a fresh install? yes First install

    If so I guess the only login is the admin login after install.
    login admin Error login
    afte apdate pass verilong progress in IE and view only blak (wait) window

    All Installation ok
    urlLibrary not install
    What version of PHP, mySQL, OS and SugarCRM.
    Kenneth Brill - Help Forum Moderator

    I do not respond to 'Private Messages'. Please email me directly instead

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  5. #5
    Laa911 is offline Sugar Community Member
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    Default Re: Not Login admin - first enter after install - Help me Please

    SugaCRM: SugarSuite-Full-4.0.1
    i dont now:
    PHP,
    mySQL,
    OS

    hosting
    http://byethost.com/index.php?page=plans

  6. #6
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: Not Login admin - first enter after install - Help me Please

    Quote Originally Posted by Laa911
    SugaCRM: SugarSuite-Full-4.0.1
    i dont now:
    PHP,
    mySQL,
    OS

    hosting
    http://byethost.com/index.php?page=plans
    Create a new file in your crm directory called "phpinfo.php"

    put this in it
    Code:
    <?php
    	phpinfo();
    ?>
    and browse to the file. It will tell you all the versions.
    Kenneth Brill - Help Forum Moderator

    I do not respond to 'Private Messages'. Please email me directly instead

    When asking for help, PLEASE give us your Server Information and Version Numbers as asked for on the 'Post New Message' screen as well as any JavaScript errors shown at the bottom of the browser window.
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  7. #7
    Laa911 is offline Sugar Community Member
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    Default Re: Not Login admin - first enter after install - Help me Please

    ok^

    PHP Version 4.4.2

    System Linux byethost4.com 2.6.8-2-386 #1 Thu May 19 17:40:50 JST 2005 i686
    Build Date Jan 18 2006 09:33:12

    Apache Version NOYB
    Apache API Version 20051115

    mysql

    Client API version 4.1.11

  8. #8
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: Not Login admin - first enter after install - Help me Please

    OK, there is nothing wrong there. So what you are saying is that you dont get the login screen, just a blank screen?
    Kenneth Brill - Help Forum Moderator

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  9. #9
    Laa911 is offline Sugar Community Member
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    Default Re: Not Login admin - first enter after install - Help me Please

    Afte innstall on finish step i have message - All ok install and first login under admin
    I go to on login page and enter
    this time all elements and menu on login screen is viewed
    login - admin
    pass - pass from instalation field

    Error message? How login First Time?????
    I change pass from SQL from FAQ

    login - admin
    pass - new pass
    and get only blank screen?
    Last edited by Laa911; 2006-02-05 at 09:52 AM.

  10. #10
    Laa911 is offline Sugar Community Member
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    Default Re: Not Login admin - first enter after install - Help me Please

    I have new install on new host
    and have this message

    PHP version OK (ver 4.4.2)
    MySQL Database OK
    XML Parsing OK
    cURL Library OK
    Help whith path, and permission

    Writable SugarCRM Configuration File (config.php) Warning: Not Writeable I change permission on 766 and have ok When custom path permission 777 - have ok? it's right?

    Writable Custom Directory Not Writeable - When custom path permission 777 - have ok. it's right?
    Writable Modules Sub-Directories and Files Not Writeable - Where this path? permission 7??
    Writable Data Sub-Directories Not Writeable Where this path? permission 7??
    Writable Cache Sub-Directories Not Writeable Where this path? permission 7??

    Writable Session Save Path (/tmp) OK
    PHP Safe Mode Turned Off OK
    PHP Allow Call Time Pass Reference Turned On OK
    PHP Memory Limit >= 20M

    Help me Please.
    Thank's
    Last edited by Laa911; 2006-02-05 at 10:26 AM.

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