Page Not Found in Internet Explorer

[aardvarkads]

I don't think this is a SugarCRM specific problem, but I wanted to throw it out for discussion since I have had a client ecnounter this problem quite often on quite a few different PCs:

The client can login, goto a listview, view details of and edit a lead, contact, etc. without error. However, when they click "Save" to save an edit, the default "Page Not Found" (local, MS -- not server 404) is returned in IE. This is typically on boxes with XP, without SP2 installed, and IE 5.5. It is inconsistent, but happens often enough not to write off as a fluke (1 out of 10 times perhaps).

I have seen this happen in IE with other aps and forms, but not as consistently in the same place as this Sugar example. Firefox has been my solution, but this is not acceptable in all situations.

I'm wondering:
1) Spyware reaking havoc on IE & causing interferrence?
2) The way the html/javascript is written in the forms?
3) Server-side redirects or processing delay causing IE to timeout?

Any thoughts or can anyone relate?

Thanks
Mike

[biomega]

Hi Mike,

We had similar problems with the combination of SugarCRM, WinXP (sp2) and IE. I also posted a message to this forum which was answered by someone around the time our hosting provider found the solution to our problem. It turned out to be the same solution as described in the reply. So maybe checking out this thread might help you.

http://www.sugarcrm.com/forums/showthread.php?t=5400

Good luck.
Frits

[aardvarkads]

Thanks for your reply. The post you reference talks about tcp stack issues with a BSD server/ XP IE client combo. I run Red Hat.

Still, experimenting with the XP Firewall is good advice. Just because a specific BSD issues has been discovered definately does not mean there aren't other conflicts with the XP Firewall.

Thanks
Mike