Portal for my customers

[andrew.boulianne]

Hi, I would like to know if there is a way to give access to my customers to a portal where they could create new tickets.

I tried to create a new user with restricted rights but it doesn't give the result I wanted.

Anyone could help me?

I have the free version of SugarCRM that we can download on the web site.


Thank you,

Have a nice day!

Andrew

[longreach]

For subscribers to SugarCRM Pro and Enterprise, they have the option of licensing SugarPortal, which lets customers file services cases via the portal.

For Sugar OS - there has been various efforts using Mambo and Joomla to bring an old portal up to date - but it seems to be not very successful to date.

We ourselves have built a customer portal for Info At Hand - our commercial superset of SugarCRM OS - which you can see at our site. It offers customers forums, FAQs, filing and updating cases and bugs, collaborating on projects, and updating their own information profiles within the CRM.