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Thread: Problem with MySQL while installing

  1. #1
    Yuber is offline Junior Member
    Join Date
    Feb 2006
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    2

    Default Problem with MySQL while installing

    I have IIS on my computer, installed PHP 5.1.2 and MySQL 5.0.

    Now, I have tested all, IIS works, PHP works and MySQL works. However, when I try installing Sugar CRM, it gives me an error
    PHP Warning: PHP Startup: Unable to load dynamic library './php_mysql.dll' - The specified procedure could not be found. in Unknown on line 0
    And tells me that I don't have an Available MySQL database.
    I've looked on the internet to find the solution for the php_mysql.dll problem, and some people said that I should copy this file in the Windows\System32 folder, and I have done that. But while everyone else seems to have fixed their problem with that, my problem still remains unsolved.
    I know that these versions are not really compatible with Sugar CRM, but I can't seem to find all these "old" versions of PHP and MySQL which ARE supported by Sugar CRM.

    Does anyone have the same problem, and maybe a solution?

    Thanks in advance.

  2. #2
    rliebscher is offline Sugar Community Member
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    Nov 2005
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    Germany, Karlsruhe
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    Default Re: Problem with MySQL while installing

    Hi,

    to put the dll into system-folder of windows, is a real poor and unsecure solution.

    In your php-directory there should be a directory "ext" (or "extension"), thats the place, where u should store the dll.
    Then check your php.ini, so that the entry extension_dir = "c:\php\ext" points to your extension-directory.

    And the other thing is, if you want use sugarcrm, u have to downgrade your php-version to these "old" ones. your version is definitly not working with sugarcrm.

    And believe me, u can live with these "old" version.

  3. #3
    Yuber is offline Junior Member
    Join Date
    Feb 2006
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    Default Re: Problem with MySQL while installing

    Hi, thanks for the reply.

    After a long search I found the older version of PHP that is supported by SugarCRM and installed that and MySQL 5.0.
    However, I still have the same problem. It still doesn't recognise the MySQL as installed and I cannot continue the installation of SugarCRM. Same goes for the cURL database.

    Does anyone have any idea's of what I could have missed or what I could do to make it work?

  4. #4
    rliebscher is offline Sugar Community Member
    Join Date
    Nov 2005
    Location
    Germany, Karlsruhe
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    111

    Default Re: Problem with MySQL while installing

    Hi,

    ok,
    1. do u have the folder "extension" or "ext" under ur php-directory?

    2. in this folder is there a file named "php_mysqli.dll" and one named "php_mysql.dll" ?

    3. in your php.ini did u set the entry extension_dir = "c:\php\ext" to ur extension folder?

    4. in php.ini did u uncomment the lines for the mysql-extensions
    extension=php_mysql.dll
    extension=php_mysqli.dll (they r commented out with a leading ";" per default)

    5. can windows/ iis locate your php.ini correkt? use a littele php-file phpinfo.php with following script
    <?php
    phpinfo();
    ?>

    Save this in yout webservers root-directory and call it in browser, there u see, which php.ini iis uses.
    If it shows now ini or incorrect path to your ini, then post again, what type of php-processor u registerd in iis (cgi or isapi)

    Ronny

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