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Thread: Problem with OpenSales QuotePDF

  1. #1
    Cynjut is offline Member
    Join Date
    May 2010
    Posts
    8

    Default Problem with OpenSales QuotePDF

    I've installed the latest version of OpenSales Products and Quotes on SugarCRM 5.5.4 and I'm trying to use it.

    I keep getting a '403' error whenever I try to produce a PDF. I can run the QuotePDF script just fine from the prompt. Everything else is working fine.

    192.168.3.21 - - [10/Jul/2010:15:36:04 -0500] "GET /crm/modules/Quotes/Quote_pdf/pdf_document.php?id=b1671a2a-8591-22f7-4855-4c2b76d25efd HTTP/1.1" 403 320 "-" "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729)"

    As one other person that's had a similar problem suggested, I've modified the .htaccess file in the base CRM directory to not include "include" files in the 403 redirect. I checked the basic conf files to see if the problem was in there. I'm not seeing it.

    I've even gone so far as to completely delete the packages and re-add them. Same problem exists.

    This is clearly a permissions problem within Apache and not a problem with the application, but has anyone got any idea what else I need to check to get this working?

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
    Join Date
    Aug 2006
    Location
    UK
    Posts
    2,379

    Default Re: Problem with OpenSales QuotePDF

    you should post this query in the OpenSales forum in SugarForge

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