Problems With Inbound Email

[matiasq]

I have a problem with the part Inbound Email.

I can't create a new monitor for my case....

the application remains on sleep state ........


that can be..????


The DB sugarcrm i cheked.. and when i began an request grom save some change, the application does not respond....

I have Sugar Community Edition Version 5.2.0j (Build 5804)


Pleaseee I need an answer....?

[sitesme]

Hi,

With me it happens exactly the same...

I'm running a fresh new version of SugarCRM Community.
It was installed automatically with installatron and all is working perfectly, except some things with the inbound emails: the website seems that is loading but I've been waiting for about 5 - 10 minutes until the page reloads.

If I try to test the configuration it is the same.

Credentials are correct. It might be something on the server perhaps? Any php.ini configuration?
I have the memory_limit at 512M

Oh... I forgot to mention this:

1) While the page loading is stuck... I cannot navigate on any other page. It will not move.
2) If I open the application on a different browser, it opens. But if I try to do the same action, it freezes again.
3) If I close the browser (that is stuck) and open the website again, all works fine.
4) If I perform the actions of adding/editing an incoming email, the problem comes again, but at the end, I can see the changes done (but it takes 5 to 10 minutes), depends....


Any suggestions, please?

Thanks.

[sitesme]

I found the solution some time ago... it was the firewall of my server.
It was blocking Gmail SSL ports.
When added to the Firewall, everything started working fine.