Problems under Fedora Core 5

[daryll]

I just upgraded my SugarCRM server box from Fedora Core 3 to Fedora Core 5. Unfortunately, this seems to have caused some problems for Sugar.

So far I've seen two issues with the dashboard.

The first is that I have My Appointments set to show me everything through next moth. Next to the through popup is the date Dec 31, 1969. So it looks like next month is somehow being calculated as -1. That also happens for "this month". All the shorter day ranges work fine.

The next problem is the Pipeline display. All the bar graphs are there, but none of the text. Maybe it's a missing font or something. I tried refreshing it and that didn't help.

I've looked though the rest of the functions and everything else looks OK so far. Those are the only issues I've run in to.

I'm editing this post, because I forgot to mention SugarCRM OS 4.0.1.e

Any suggestions?
- |Daryll

[frb]

Hi,

The above problems look fonctional to me, not really the kind of things I expect when upgrading the OS... are you sure there were not there before or reported as an existing bug on that version?

On my system, I run FC4 without a problem (not using all functionalities yet). Since I also plan to upgrade to FC5 sooner or later, it might be interesting to spot issues there.

For the upgrade itself, it's the detailed list of packages being upgraded that should be looked at, especially
* httpd
* php
* mysql

Those are the versions to compare before/after (see below).

Rgs,

Franck

PS: the following runs fine with ONE change in php.ini

; Whether or not to register the old-style input arrays, HTTP_GET_VARS
; and friends. If you're not using them, it's recommended to turn them off,
; for performance reasons.
register_long_arrays = On # SugarCRM/php5 : https://bugzilla.redhat.com/bugzilla....cgi?id=160480

$ yum list installed | egrep 'mysql|httpd|php'
httpd.i386 2.0.54-10.3 installed
mysql.i386 4.1.16-1.FC4.1 installed
mysql-server.i386 4.1.16-1.FC4.1 installed
php.i386 5.0.4-10.5 installed
php-mysql.i386 5.0.4-10.5 installed
php-pear.i386 5.0.4-10.5 installed

% uname -r
2.6.15-1.1833_FC4smp

[daryll]

Of course, the packages have changed dramatically since FC3 was so long ago! For example going from php 4.3 to php 5.1. That's a likely culprit. Apache went from 2.0 to 2.2. But that seems like less of an issue, since the pages have been served correctly. Mysql 3.23 to Mysq 5.0 seems interesting.

The problem is that I don't know where to look. An OS upgrade shouldn't break Sugar, but given how big the changes are, it wouldn't surprise me if it would need some reconfiguration. I also expect the Sugar guys might know that recent versions of package <x> have problems.

Of couse, 4.2 is coming out any day now, so I hope that just magically takes care of everything.

- |Daryll

[daryll]

Well I've identified one of the problems.

I had upgraded my laptop to FC5 at the same time I did my server.

I just connected to Google Analytics with my laptop, and low and behold there's no text on their flash material either. So it appears the problem is actually in the flash player on FC5 rather than the server having a problem.

So that means the "this month" and "next month" is really the only problem.

- |Daryll

[daryll]

The problem with the fonts is a known bug in the Flash Player. See #11 below:
http://macromedia.mplug.org/faq.html

In case anyone else runs in to the problem, the work around is:
mkdir -p /usr/X11R6/lib/X11/fs/
ln -s /etc/X11/fs/config /usr/X11R6/lib/X11/fs/config

This is likely to bite anyone who runs a new Linux based on the new X.org release. So maybe this helps someone else.

- |Daryll

[daryll]

Upgraded to 4.2 and it all works fine. The problem with "next month" are gone.

[moonese]

The problems seems still exist to me, since 4.0.1, and now 4.2.
when I click 'This month' and 'Next month', it just set the date to (1970-01-01).
No matter FC5 or Windows with Apache2.0, MySQL5.0.18,PHP4.4.1.

Upgraded to 4.2 and it all works fine. The problem with "next month" are gone.

[rbemrose]

Well I've identified one of the problems.

I had upgraded my laptop to FC5 at the same time I did my server.

I just connected to Google Analytics with my laptop, and low and behold there's no text on their flash material either. So it appears the problem is actually in the flash player on FC5 rather than the server having a problem.

So that means the "this month" and "next month" is really the only problem.

- |Daryll

I have just run into the same problem with no fonts on the graphs running firefox 1.5 on fedora core 5.

Have you resolved this problem?

Regards,
Rich

[rbemrose]

I have just run into the same problem with no fonts on the graphs running firefox 1.5 on fedora core 5.

Have you resolved this problem?

Regards,
Rich

Okay, I have found a workaround for the flash font problem.

There is a problem with fonts not being handled correctly in the current version of the flash plug-in and until Macromedia gets around to fixing the plug-in you'll need to do the following workaround.

# mkdir -p /usr/X11R6/lib/X11/fs/
 # ln -s /etc/X11/fs/config /usr/X11R6/lib/X11/fs/config

( Thanks to Greg Gulik's FC5 tips on http://home.gagme.com/greg/linux/fc5-tips.php#flash )