Problems upgrading to SCRM 4.0 , any tips?

[fachtopia]

Hello folks

I have been facing this issue when I try to follow what the documentation sasys for upgrading. I did 777 on the whole cache/ folder just in case and still giving me this. Below yu will see the error log.

Does anybody has a document where it says all permisions by folder in order to avoid this issues?

Is Upgrade Wizard tool really working as expected?

Does the Upgrade tool can't veryfy permisions before dumping the updrade?

I'd appreciate any feedback, because I'm willing to move forward but with all this problems just by upgrading it gets me thinking.

Regards

Fachtopia

Warning

: copy(cache/upload/upgrades/patch/SugarSuite-Patch-4.0.0-restore/json.php): failed to open stream: Permission denied in /home/fach/public_html/crm/scrm/modules/Administration/UpgradeWizard_commit.php on line 136

Warning: touch(): Utime failed: Operation not permitted in /home/fach/public_html/crm/scrm/modules/Administration/UpgradeWizard_commit.php on line 137

Warning: copy(/home/fach/public_html/crm/scrm/./json.php): failed to open stream: Permission denied in /home/fach/public_html/crm/scrm/modules/Administration/UpgradeWizard_commit.php on line 140
Could not copy file /tmp/i6ZYKt/SugarSuite-Patch-4.0.0/json.php to /home/fach/public_html/crm/scrm/./json.php

[niccih]

The system needs to write to a './' directory which is interprested by the system as a hidden file, in your case '/home/fach/public_html/crm/scrm/./json.php'. Hidden files are generally excluded when adding 777 to the underlying files. I had a similar problem and found that specifically altering the permissions on the './' directory, the update then worked.

Hope this helps

[andrewb]

then you need to change permissions back as described in sugarcrm installation manual. This will make your system more secure. If it is just on the LAN, then it is not an issue.