Problems to upload big attached files

[flotho]

Hy,

I've got a problem with attached files in the email I want to send.
When they are less than 5Mo everything work fine.
Une fortunately as I exceed this size, I have an undefined instead of the proper file.
I've already check the platform requirements and change the duration of the requests in my PHP.ini.
I also checked the sugar log :

SugarPHPMailer encountered an error: Could not access file: cache/modules/Emails/8e5a79f0-7324-38b2-a258-4c10a22ba1e4/NaN

I precise that everything work fine when the file is already in Sugar.

Your help will be appreciate.

Best regards,

[andopes]

Can you make sure php attributes post_max_size and upload_max_size are bigger than 5MB?

It also may be a restriction on sugar itself.
As far I remember in older releases (4.5.x) the limit was 3MB.

Cheers

[raym2x]

Locate this line in your php.ini file and set it to:
upload_max_filesize = 16M

[flotho]

Hy andopes,

Thanks a lot for your answer.

Can you make sure php attributes post_max_size and upload_max_size are bigger than 5MB?
[/CODE]
upload_max_filesize = 40M
post_max_size = 64M


[CODE]
It also may be a restriction on sugar itself.
As far I remember in older releases (4.5.x) the limit was 3MB.

Cheers

Damn! Where can it be confirmed?
Is ther a solution to avoid this limitation?


Best regards

[flotho]

Hy,

Actually, I didn't search in the .htaccess.
Sinc I change the max_upload_size in this file, everything is OK

Thanks for all

[clint]

Good to hear you got this figured out. Changing the file upload size is one of the trickier parts of the system since the web server, php and Sugar itself all have configuration variables effecting this. I will write up a Wiki article that covers all the various permutations of these config settings.

[Lvis Enrique]

I will write up a Wiki article that covers all the various permutations of these config settings


Now I undertand why because after I change this part of the php.ini I can´t login anymore (I´m still stuck there...). Will be really great if you write about Clint.

We will be waiting for your advice. If I can help in something to solve it please tell me.

Thanks and best regards.

[clint]

I will write up a Wiki article that covers all the various permutations of these config settings


Now I undertand why because after I change this part of the php.ini I can´t login anymore (I´m still stuck there...). Will be really great if you write about Clint.

We will be waiting for your advice. If I can help in something to solve it please tell me.

Thanks and best regards.

The proper setting are documented here. Though I'm not sure how this is affecting your ability to login. Nothing in the php.ini settings should effect your ability to login unless you somehow broke the mysql driver configuration and the Sugar app can't connect to the database.