Projects Tasks Issues

[bradm2k]

Hi all,

I have been searching around the forums for some time on the whole Projects module and there hasn't been much help in resolving the issues that others have brought up, so I am starting a new thread on this to hopefully bring some attention to it again.

My organization is somewhat new to the SugarCRM product, as we have only been using it for 2 months. What we have found is that while the Projects module itself works fine, the Project Tasks seem to be broken.

For example: if you assign a user a new Project Tasks, the user receives no email notification that they have been assigned. Even if the user is set to receive all notifications, they do not receive notifications when assigned to a task. Also, when a user has been assigned a Project Task, the Project Task does not appear on their Home Page under My Project Tasks dashlet. These two issues alone make the Project Tasks quite lacking in a team environment as either all users have to live in SugarCRM or they have to be manually notified of new Project Tasks.

Another thing that I cannot figure out is the Task ID field for project tasks. Having to manually fill in a Task ID defeats the purpose of having this. It should be automatically assigned in a sequential order like a Bug number or Case number. We eventually hid this field as users were just assigning random numbers for a Task ID.

Currently, we are using a modified 5.2.0.c version, but I have re-created these issues using the online demo. I have scanned through the patch notes for 5.2.0.d and have not been able to find any patches relating to these issues.

If someone can shed some light on these issues it would be much appreciated. For all those who are experiencing the same sort of issues, or other Project Tasks issues, I encourage you to post here so we can get these resolved.

Thanks!

[depster]

I am experiencing the same issue, and will probably not be able to use the product because of this.