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Thread: Relationship recording

  1. #1
    ppolkinghorne is offline Sugar Community Member
    Join Date
    Apr 2006
    Posts
    12

    Default Relationship recording

    What my pilot users would like to do (so we are fairly new to Sugar & CRM for that matter) is record relationships between people that go beyond the "Reports to" and associated user items.

    Now I can see that with meetings, you can record an association between a group of people, and Notes allow a Contact to be associated with another Contact, Lead or Account, via the related to.

    However what would be nice is a Relationship entity that would allow an arbitary number of "people", that is Leads, Contacts, Users, Employees to be linked together.

    This would allow groupings of people by for example:
    - interest
    - organisation
    - intermediaries - so we are a law firm, knowing who people use as Surveyors is useful and who the surveyors act for

    Has anyone done this as an extension?

    Notes & Meetings provide the basics and with good conventions, you could use them as a subsititure.

    Peter Polkinghorne
    Last edited by ppolkinghorne; 2006-10-06 at 02:08 PM. Reason: errors

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