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Thread: Relationship in Studio

  1. #1
    acattaneo is offline Member
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    Default Relationship in Studio

    Hi
    I have an error when in Studio I try to load relationships about Account module; any other relationship is retrieved correctly in other modules, but when I select relationship of Account the message "Failed to retrieve data" is raised. I checked sugacrm.log (debug mode) and no error message are traced.

    In a previous post in the forum someone wrote the error was caused by Ajax when loading module's metadata.
    I check the files in modules/Accounts/metadata and custom/modules/Accounts/metadata but I doon't know what exactly check. Could you give me some cue?

    thanks
    Alfredo

  2. #2
    kinshibuya's Avatar
    kinshibuya is offline A Sugar Hero
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    Default Re: Relationship in Studio

    have u checked your error_log?
    its under /sugarcrm-5.2.0e/apache2/logs
    Priscila Kin Yamamoto Joranhezon
    Phone: +55 61 32010000
    priscila.joranhezon@nct.com.br
    NCT Informática Ltda

  3. #3
    acattaneo is offline Member
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    Default Re: Relationship in Studio

    My apache was installed as standalone service, it's not under sugar folder.
    However when I click on Account module relationships, the log traces this:
    215.55.166.11 - - [09/Dec/2009:16:56:19 +0100] "POST /index.php HTTP/1.1" 500 26 "http://<mysugar>/index.php?module=ModuleBuilder&action=index&type=s tudio" "Mozilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5"

    and this is the trace for BugTracker module relationships (note:in this case I visualize correctly the relationships):
    215.55.166.11 - - [09/Dec/2009:16:56:19 +0100] "POST /index.php HTTP/1.1" 200 1799 "http://<mysugar>/index.php?module=ModuleBuilder&action=index&type=s tudio" "Mozilla/5.0 (Windows; U; Windows NT 5.1; it; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5"

    Do you see important differences?
    Thanks

    Alfredo

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