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Thread: Remove message "Error: Could not connect to the Sugar Server ..."

  1. #1
    pissance is offline Member
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    Default Remove message "Error: Could not connect to the Sugar Server ..."

    Hi all,

    Sugar is hosted on a server which have no internet access.
    Occasionally, this error message appear on my homepage :
    "Error: Could not connect to the Sugar Server. Please check your Proxy Settings value in the System Settings admin panel. Last attempted connection @ ..."
    I would like to get rid of this message, how can i do ? I don't want to get an internet access on my Sugar Host.

    Thanks,
    Pissance.

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Remove message "Error: Could not connect to the Sugar Server ..."

    Goto Admin>System Settings and make sure that the proxy server isn't configured.

    Also, goto admin>Sugar Updates and make sure the 2 check boxes are unchecked

  3. #3
    pissance is offline Member
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    Default Re: Remove message "Error: Could not connect to the Sugar Server ..."

    Thanks for you answer salesagility.

    What about dashlets "Discover Sugar" and "Sugar News" on the Homepage ? Can I remove them for all users by configuration ?

    Thanks,
    PIssance.
    Last edited by pissance; 2009-09-10 at 02:15 PM.

  4. #4
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Remove message "Error: Could not connect to the Sugar Server ..."

    Nope but if you go here, there's a method to get rid of these extremely useful (NOT!!!) dashlets

    http://www.sugarcrm.com/forums/showt...=38941&page=10

    Be aware that this is not upgrade safe so they may come back when you apply patches.

  5. #5
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Remove message "Error: Could not connect to the Sugar Server ..."

    Otherwise, you have to kill them on a user by user basis .... which is a pain in the nether regions!!!

  6. #6
    pissance is offline Member
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    Thumbs up Re: Remove message "Error: Could not connect to the Sugar Server ..."

    It works fine !
    Thanks a lot for your help !

    Pissance.

  7. #7
    pissance is offline Member
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    Default Re: Remove message "Error: Could not connect to the Sugar Server ..."

    Hi all,

    I have also a connection problem on my admin home page. There's a frame called "Administration: Home" which try to connect to internet. How can i remove it or prevent it to connect to internet ?

    Thanks,
    Pissance.

  8. #8
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Remove message "Error: Could not connect to the Sugar Server ..."

    https://www.sugarcrm.com/forums/show...=38941&page=10

    There's a thread describing how to remove the panel you describe

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