Well, it was hard work. It made us think about our processes. About how some were very good already and how some needed improving and others that we just hadn't addressed at all. But, with a lot of commitment, we've achieved what we set out to do. We're now an ISO 9001 accredited software company.
What does it mean to be ISO 9001: 2008 certified? Why should clients or potential clients care? There's a one word answer: trust.
For new clients It means you can trust SalesAgility to consistently provide SugarCRM products and services that meet or exceed performance and customer satisfaction. For existing clients it means that more than ever you can trust us to deliver SugarCRM excellence in consulting, development, hosting and support.
For us at SalesAgility, the certification itself was periphery to what was really important, to serve our customers better than anyone else and ensure their trust in us. To be the best Community Edition SugarCRM consultancy on the planet - bar none!!
As with all TQM efforts, SalesAgility is not stopping here. We are committed to delivering the most trusted, enterprise-class SugarCRM service available.