Salutation

**hheckner** · 2006-09-25, 10:13 AM

Hi,

I tried to use the salutation field in a campaign. Unfortunately the inserted field for salutation puts the db value instead of the drop-down value in the email.

Can anybody show me how to use salutation in templates?

Thanks
Hannes

**hheckner** · 2006-09-25, 11:39 AM

I found out that this wrong behaviour changes each time I test the campaign again.

Example:

First "Send Test" leads to salutation is translated into DB-Value
Second "Send Test" leads to salutation is translated into Drop-Down Description of the Db-Value
Third "Send Test" leads to salutation is translated into DB-Value
Forth "Send Test" leads to salutation is translated into Drop-Down Description of the Db-Value

This seems to me as a serious bug?

Any tips?

Hannes

**simple** · 2006-09-26, 09:37 AM

Hi

Which version of Sugar do you use?

A customer reported a similiar problem - translated values were used while sending Test, db values were used when the real emails were sent. (Version 4.2.1)

I didn't test it with 4.5 yet.