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Thread: Search leads via description source not working

  1. #1
    srobb is offline Senior Member
    Join Date
    Nov 2009
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    32

    Default Search leads via description source not working

    I have added the "description source" to my advanced search screen via admin-studio-leads-layouts-search

    I have some leads that have the term "12 sunshine" in their lead source descriptions.

    The problem I have is that using the new lead source description search box, it will not find leads if I type "sunshine" but will only work if i type "12 sunshine"

    Your help is appreciated, thank you.

  2. #2
    sugarcane is offline Sugar Community Member
    Join Date
    Apr 2005
    Location
    Chicago, IL
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    1,207

    Default Re: Search leads via description source not working

    Just like other text fields in the search panels, the system searches for any records whose field begins with whatever search term you entered, not fields which contain the word. In order to search for records which contain the keyword, you must use the wildcard: %

    so instead of searching for the term 'sunshine', search for '%sunshine'
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

  3. #3
    srobb is offline Senior Member
    Join Date
    Nov 2009
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    32

    Default Re: Search leads via description source not working

    Thank you, that answered my question perfectly and I learned something new. I am just starting out with Sugar. Thanks again

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