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Thread: sending an email

  1. #1
    elida is offline Member
    Join Date
    May 2011
    Posts
    7

    Unhappy sending an email

    Please can you help me

    I have installed sugar CE 6.1.4 that is for windows on my pc and i have configured my email settings (smtp mail server) and when i click on an email of a contact, a popup box opens that is named "Quick compose" and i can write an email and send it to the corresponding person. This is working very well.

    BUT then i wanted to install sugar CE in my server, so i installed the linux version 6.1.4 and configured the same email settings. But when i click on an email that i want to send email, I get a popup box that have the title "Performing task" with the content "One moment please..." and it nerver opens to create a mail.
    What should i do, plz can someone help me ?

    Elida

  2. #2
    jmertic is offline Sugar Community Manager
    Join Date
    Dec 2007
    Posts
    2,224

    Default Re: sending an email

    I bet there is some sort of javascript issue; can you do a Quick Repair and Rebuild and then clear your browser cache and try again? If that doesn't work please post the results of the ajax calls made to your server.

  3. #3
    Niggy is offline Sugar Community Member
    Join Date
    Oct 2008
    Posts
    246

    Default Re: sending an email

    This is issue is happening to me - was there a fix?
    Nigel Evenden: Apache/2.2.11 (Debian) PHP/5.2.8 MySQL 5.1.30

    SalesAgility.com - SugarCRM Experts (UK)

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  4. #4
    freeonlinedriving is offline Junior Member
    Join Date
    Jun 2011
    Posts
    1

    Default Re: sending an email

    I bet there is some sort of javascript issue; can you do a Quick Repair and Rebuild and then clear your browser cache and try again? If that doesn't work please post the results of the ajax calls made to your server.
    oh, thank, i've so this and success, thank

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