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Thread: Set System wide clock & update tel links for use with skype

  1. #1
    gabeg is offline Junior Member
    Join Date
    Nov 2008
    Posts
    1

    Default Set System wide clock & update tel links for use with skype

    Hi all-

    Couple of quick questions - need to revise the system wide clock - on our files - as they are not shpowing correct time for updates and files.

    Also, I need to set-up services with Skype to all mt staff to dial without touching telephone numbers.

    and Lastly, I'd liketo update ( export to excel) import again without losing dats.

    Thansk-
    Gabe

  2. #2
    sugarcane is offline Sugar Community Member
    Join Date
    Apr 2005
    Location
    Chicago, IL
    Posts
    1,207

    Default Re: Set System wide clock & update tel links for use with skype

    Hi Gabe,
    need to revise the system wide clock
    Not 100% sure what you mean here, but for each user, the time zone can be changed in the 'Locale Settings' for each user under their account.
    You might also want to check the time zone for your server which holds all the data.

    Also, I need to set-up services with Skype to all mt staff to dial without touching telephone numbers.
    You can enable Skype links (make phone numbers links that open up in skype) by going to the Admin area --> System Settings. Within the system settings there is an area called 'Skype Out' and a checkbox to enable skypeout integration. Just check off the checkbox and save

    Lastly, I'd liketo update ( export to excel) import again without losing dats.
    Not sure what version of Sugar you are using, but with 5.1 , you should be able to import records and use the import action 'Create and Update records' -- this should update existing records. You just need to make sure your import document contains the record ID
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

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