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Thread: Signature Template Issue

  1. #1
    Nickname is offline Junior Member
    Join Date
    Nov 2006
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    3

    Question Signature Template Issue

    Hi,
    First of all im runnin on an Debian 3.1 with the latest Sugarcrm installed (4.5.0f)

    I got a Problem with the Templates in Sugar. Everytime i create an Email and select a Template it's
    located UNDER the Signature.

    Is there anything to do about it? execpt of waiting for the next release.

    Thankful for every help!
    Nickname

  2. #2
    malcolmh's Avatar
    malcolmh is offline A Sugar Hero | Help Forum Moderator
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    Aug 2004
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    Default Re: Signature Template Issue

    Quote Originally Posted by Nickname
    Hi,
    First of all im runnin on an Debian 3.1 with the latest Sugarcrm installed (4.5.0f)

    I got a Problem with the Templates in Sugar. Everytime i create an Email and select a Template it's
    located UNDER the Signature.

    Is there anything to do about it? execpt of waiting for the next release.

    Thankful for every help!
    Nickname
    Hi,

    We use this with no problems! Calling a template adds it before the signature.

    How is the "Signature above reply" checkbox set for the user your are testing with. In our case the box is checked
    Cheers Malcolm

    Genius4U Limited - Ingenious simple IT solutions for you / Genial einfache IT Lösungen für Sie
    http://www.genius4u.com or http://www.genius4u.de

  3. #3
    Nickname is offline Junior Member
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    Nov 2006
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    3

    Default Re: Signature Template Issue

    As the name says it shouldnt be checked but i tried but solutions but the Signature is ALWAYS above.
    P.S.: The Setting Signature above reply means something different in the german version, The Signature is also send
    when you reply an E-mail.

    EDIT: The Problem only occurs when were not using HTML Mail
    Last edited by Nickname; 2006-11-10 at 10:33 AM.

  4. #4
    greenleaf108 is offline Sugar Community Member
    Join Date
    Jan 2007
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    23

    Default Re: Signature Template Issue

    I am also having this problem. Whenever I try to send a text email with a template, it inserts the template below my signature. I do not have "reply above signature" checked in my email settings. It's a bit annoying to have to delete the signature from the box every time I want to send a templated email.

  5. #5
    greenleaf108 is offline Sugar Community Member
    Join Date
    Jan 2007
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    23

    Default Update

    Note - I have tried it with the box checked and not checked and it still sticks the template BELOW the signature.

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