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Thread: Sorting of emails...

  1. #1
    deanloh is offline Sugar Community Member
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    Default Sorting of emails...

    By default, new mails are displayed at the bottom of the list, when viewed in inbox. Thus we have to turn to next page, or more pages when viewing new mails. Is there a way to make it sorted by date in descending manner? And stay that way even when we login again?

  2. #2
    niche is offline Sugar Community Member
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    Default Re: Sorting of emails...

    I also find this to be highly annoying.
    This is a basic usability issue.
    The ONLY webmail software that I've ever seen also get this wrong is Communigate Pro which is on my webhost by default - it also has one of the worst user interfaces known to mankind, so it is to be expected of them, but Sugar's interface is great, except for small details like this.

    Newest messages should ALWAYS appear on top by default, just like they do in Hotmail or Yahoo mail.

    If anyone wants it sorted differently after logging in then they are free to click the sorting links in the head of the table, but why punish all of the rest of the users by default.

    Also (even though I've said this before) I really wish that unread emails were listed in a bold font. If everything is listed in a normal font, it is hard to distinguish which messages have been read and dealt with.

    4.2 has been a vast improvement though, so hats off to the Sugar team and all contributors.

    Quote Originally Posted by deanloh
    By default, new mails are displayed at the bottom of the list, when viewed in inbox. Thus we have to turn to next page, or more pages when viewing new mails. Is there a way to make it sorted by date in descending manner? And stay that way even when we login again?
    SugarCRM 4.5.0h
    XAMPP
    http://www.nichemodern.com

  3. #3
    deanloh is offline Sugar Community Member
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    Default Re: Sorting of emails...

    Just to get some attentions... has anyone figured out how to hack this thing yet? To make email view sorted by date by default?

  4. #4
    niche is offline Sugar Community Member
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    Default Re: Sorting of emails...

    Quote Originally Posted by deanloh
    Just to get some attentions... has anyone figured out how to hack this thing yet? To make email view sorted by date by default?
    Yes, see post link below:

    http://www.sugarcrm.com/forums/showt...ght=email+sort

    I changed it in my code and it works nicely.
    I think it is also mentioned in one of posts in that thread that this will be fixed in 4.2.0a
    SugarCRM 4.5.0h
    XAMPP
    http://www.nichemodern.com

  5. #5
    sugarchris's Avatar
    sugarchris is offline Sugar Community Member
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    Default Re: Sorting of emails...

    Yep, this feature will be in 4.2.0a which maybe out end-of-week (Fri, Apr 21).

  6. #6
    niche is offline Sugar Community Member
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    Default Re: Sorting of emails...

    Quote Originally Posted by sugarchris
    Yep, this feature will be in 4.2.0a which maybe out end-of-week (Fri, Apr 21).
    and bolding of unread email messages?
    no pressure, as long as it happens sometime.

    Thanks for the update.
    SugarCRM 4.5.0h
    XAMPP
    http://www.nichemodern.com

  7. #7
    deanloh is offline Sugar Community Member
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    Default Re: Sorting of emails...

    Quote Originally Posted by niche
    Yes, see post link below:

    http://www.sugarcrm.com/forums/showt...ght=email+sort

    I changed it in my code and it works nicely.
    I think it is also mentioned in one of posts in that thread that this will be fixed in 4.2.0a
    Hey niche

    What an eye opener, thank you for pointing me to the right direction. I'm very happy now

  8. #8
    george_bbch is offline Sugar Community Member
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    Default Re: Sorting of emails...

    I hope I'm not off-topic, but what about spam filtering? What solution(s) can be used?

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