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Thread: stuck on step 2 >> Installer Step 2: Writable Session Save Path (/tmp) Not A Valid Di

  1. #1
    bluskyguy is offline Sugar Community Member
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    Jan 2006
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    Default stuck on step 2 >> Installer Step 2: Writable Session Save Path (/tmp) Not A Valid Di

    I'm trying to setup SugarCRM (freebie version) on a windows 2003 box running mysql 4 + php 4.4.0.
    Everything is looking green except for the c:\temp folder...i'm receiving the following message:

    In order for your SugarCRM installation to function properly, please ensure all of the system check items listed below are green. If any are red, please take the necessary steps to fix them.

    Component Status
    PHP version Unsupported (ver 4.4.0)
    MySQL Database OK
    XML Parsing OK
    cURL Library OK
    Writable SugarCRM Configuration File (config.php) OK
    Writable Custom Directory OK
    Writable Modules Sub-Directories and Files OK
    Writable Data Sub-Directories OK
    Writable Cache Sub-Directories OK
    Writable Session Save Path (c:/temp) Not A Valid Directory
    PHP Safe Mode Turned Off OK
    PHP Allow Call Time Pass Reference Turned On OK
    PHP Register Long Arrays On OK
    PHP Memory Limit >= 10M OK (No Limit)

    Any ideas?

  2. #2
    bluskyguy is offline Sugar Community Member
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    Default Re: stuck on step 2 >> Installer Step 2: Writable Session Save Path (/tmp) Not A Valid Di

    Do any Sugar support guys frequent this board?

  3. #3
    roelof is offline Junior Member
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    Default Re: stuck on step 2 >> Installer Step 2: Writable Session Save Path (/tmp) Not A Valid Di

    I've seen this before with mambo CMS hosting:

    Maybe similiar ?
    --------------------------------------------------------------------
    forum post ...

    See your System Checks.
    Is session.save_path ok? I am assuming not.

    .;c:\apachefriends\xampp\tmp
    is not a valid windows path (php interprets this as the actual folder(. ) and(; ) c:\apachefriends\xampp\tmp).

    Now go to your php.ini and change that to c:\apachefriends\xampp\tmp, so there shoul be a line:

    session.save_path = c:\apachefriends\xampp\tmp

    This folder exists? I am assuming so.

    Go to your windows explorer and verify by right clicking that folder that it is not read only and so on.

    That's it.

    Any further problems? I am assuming so, so here is my example:
    session.save_path = c:\php4

    Created that folder and it is working for me.
    Last edited by roelof; 2006-01-03 at 08:59 PM.

  4. #4
    bluskyguy is offline Sugar Community Member
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    Default Re: stuck on step 2 >> Installer Step 2: Writable Session Save Path (/tmp) Not A Valid Di

    OK, I'll give that a shot. I know right now my session directory is off of c:\temp and exists...permissions look good as well. I'll try creating another folder though and see if it works.

  5. #5
    suruchi is offline Sugar Community Member
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    Oct 2005
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    Default Re: stuck on step 2 >> Installer Step 2: Writable Session Save Path (/tmp) Not A Vali

    Hi

    here is your solution me also faced same prob .
    to solvei made folder sessiondata in php folder and then recheck sugarCRM installation .
    Sure shot it will work if u r in windows.

    Suruchi

  6. #6
    suruchi is offline Sugar Community Member
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    38

    Default Re: stuck on step 2 >> Installer Step 2: Writable Session Save Path (/tmp) Not A Vali

    Hi

    here is your solution me also faced same prob .
    to solvei made folder sessiondata in php folder and then recheck sugarCRM installation .
    Sure shot it will work if u r in windows. and give it 777 permission by right clicking to folder (sessiondata).

    Suruchi

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