Sugar 5.2 Import Failure

[jerryhelms]

I tied loading a CSV file in Sugar 5.2. It fails on the email address.

I installed 4.5.1 and the import works fine.

Is Sugqr 5.2 stable?

[jmertic]

Could you let me know what module you were trying to import into and more details on what data you were importing?

[jerryhelms]

Sugar 5.2.0a
WAMP Stack

Import to accounts:

"company","email"
"xyz company","xyz@syz.com"

Fails on email address

[jmertic]

Sugar 5.2.0a
WAMP Stack

Import to accounts:

"company","email"
"xyz company","xyz@syz.com"

Fails on email address

Testing this on 5.2.0CE works fine; perhaps there is an error in your data. Do you have any information on the error you are receiving.

[jerryhelms]

I made two changes in my php.ini file to install Infoathand -- now the import seems to work okay. The changes were:

memory_limit = 200M ; Maximum amount of memory a script may consume (128MB)

allow_call_time_pass_reference = Off

I have not tried putting the parameters back to their original values to see if the problem comes back again.

[jmertic]

I made two changes in my php.ini file to install Infoathand -- now the import seems to work okay. The changes were:

memory_limit = 200M ; Maximum amount of memory a script may consume (128MB)

allow_call_time_pass_reference = Off

I have not tried putting the parameters back to their original values to see if the problem comes back again.

It's best to keep allow_call_time_pass_reference = Off, since that's a deprecated PHP feature that will be removed in the future ( http://www.php.net/ini.core#ini.allo...pass-reference ). Let us know if turning it back on causes import problems to resurface; if so then we'll make sure we add it to the app as a requirement to be off.

[jerryhelms]

The same problem with the email upload to Accounts is occurring again. The upload is just a company name and email address. The import fails.

The upload error message is:

Invalid Email address LBL_EMAIL (email1) "xyz@syz.com" 1

I have uploaded a copy of my PHPINFO.

[jmertic]

The same problem with the email upload to Accounts is occurring again. The upload is just a company name and email address. The import fails.

The upload error message is:

Invalid Email address LBL_EMAIL (email1) "xyz@syz.com" 1

I have uploaded a copy of my PHPINFO.

Did you change the previous allow_call_time_pass_reference setting? If not, it sounds like there are some extra hidden characters in your string which are causing the problem.