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Thread: Sugar CRM API - Actions

  1. #1
    zentljenkins is offline Junior Member
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    Aug 2011
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    Default Sugar CRM API - Actions

    Hi all,

    I'm just getting up to speed on Sugar for my company and I have a question about the API. I see that the API can be used to retrieve and persist data, but I am wondering if it is possible to cause Sugar to execute emails, etc by using the API.

    Specifically, we'd like to have a web form on our site that generates a certain type of lead and submit the information gather to our Sugar instance and have any emails that would be generally sent using the standard UI, to do the same for API related inserts.

    Thanks for you help,

    Lee

  2. #2
    sts's Avatar
    sts
    sts is offline Sugar Community Member
    Join Date
    Aug 2010
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    978

    Default Re: Sugar CRM API - Actions

    If you change objects in Sugar with th API it's the same as with internal work. The logic hooks (in this case e.g. after_save) and workflow rules (in PRO edition) could send emails if needed.
    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

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