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Thread: Is Sugar right for me?

  1. #1
    J Val is offline Junior Member
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    Sep 2010
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    Default Is Sugar right for me?

    Hi,

    I am looking for a database that is free and similar to ACT! by Sage. I am running Fedora 12 64bit with a gmail account which I use with Evolution. I have done a bit of searching on this forum but have found nothing to indicate that Sugar is the right choice for me.

    Features I would like:
    - Personal use only
    - Runs on Fedora Linux
    - Tracks correspondence with contacts
    - Interacts with Evolution

    Thanks,
    Val

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Is Sugar right for me?

    It does everything on your list, except for Evolution.

    However, I would caution you on how you are performing your analysis. There are many single users that successfully use it, just like there are many successful multi-user implementations.

    Who uses it is far less important than what you intend to do with it. The power of a CRM system is that it can make a single user operation seem like a bigger organization that is more capable of more heavily investing in its infrastructure.

    What you need to focus is on how you do business. i.e. Do you deal primarily with individuals (B2C model) or companies (B2B). Given you are an ACT! user, I'd be inclined to believe your model is more the B2C, but I am just speculating.

    Anyway, those factors are important as the software needs to be able to adjust to them accordingly or it won't work you, regardless of how many users are on the system.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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